We respect your privacy and take the protection of your personal data seriously. This policy explains what data we collect, how we use it, and the measures we take to keep it secure.
What We Collect
We collect and process the following information to provide our services:
- Personal Information: Your name and email address for identification and communication.
- Uploaded Files: Any files you share or store while using our service.
- Session Data: Information about your active session, including login details and activity logs, for functionality and security purposes.
How We Use Your Information
We use your data for:
- Service Delivery: To operate, improve, and personalize our services.
- Communication: To send updates or respond to inquiries.
- Security: To maintain the safety and security of your account and data.
We do not sell your data to third parties and only share it when required by law or when necessary to operate our services through trusted providers.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you provide explicit consent, such as when signing up for our services.
- Contractual Necessity: To fulfill the contract between you and us.
- Legitimate Interests: To secure our systems, improve our services, and communicate with you (unless these interests are overridden by your rights).
How We Protect Your Data
We employ advanced security measures to protect your data:
Encryption
- Data in Transit: All information sent to and from our systems is encrypted using industry-standard encryption protocols (e.g., TLS) to prevent interception.
- Data at Rest: Your data is encrypted using advanced encryption standards (e.g., AES-256) while stored on our servers to protect it against unauthorized access.
Access Control
- Restricted Access: Only authorized personnel have access to your data, and access is controlled through role-based permissions.
- Authentication: Strong authentication measures are in place to verify the identity of anyone accessing our systems.
Data Integrity and Availability
- Redundancy: Your files and data are stored in highly secure environments with multiple redundancies to prevent data loss.
- Monitoring: Our systems are continuously monitored to detect and respond to unauthorized access or suspicious activities.
Regular Security Audits
We conduct regular reviews and security assessments to ensure our systems remain secure and compliant with applicable regulations.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to meet legal obligations. Once your data is no longer needed, we securely delete or anonymize it.
Your Rights
Under the UK GDPR, you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Restriction: Limit how your data is processed in certain cases.
- Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us at support@lambdacapture.com.
Policy Updates
We may update this policy from time to time to reflect changes in our practices or applicable laws. Significant changes will be communicated via email or within our service.
Contact Us
If you have questions about this policy or how we handle your data, you can contact us at:
- Email: support@lambdacapture.com
We're committed to protecting your privacy and ensuring your data remains secure.
© 2024 Lambda Capture Limited (Registration Number 15845351) 52 Tabernacle Street, London, EC2A 4NJ - All rights reserved